Refund policy

Refund Policy

At Amore Closet, we want you to be completely satisfied with your purchase. Please review our refund policy below:

Eligibility for Refunds

To be eligible for a refund:

• The item must be unused, unworn, and in its original condition with all tags attached
• You must request a refund within 14 days of receiving your order
• The item must be in its original packaging

Non-Refundable Items

The following items cannot be refunded:

• Items that have been worn, washed, or altered
• Items without original tags or packaging
• Items returned after 14 days of delivery

How to Initiate a Refund

To request a refund:

1. Contact our customer service at [email protected] within 14 days of delivery
2. Provide your order number and reason for return
3. Package the item securely with all original tags and packaging
4. Ship the item back to us using a trackable shipping service

Refund Processing

• Refunds will be processed within 7-10 business days after we receive your returned item
• Refunds will be credited to your original payment method
• Shipping costs are non-refundable unless the return is due to our error

Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us immediately at [email protected]
• Provide photos of the damaged/defective item
• We will arrange for a replacement or full refund at no additional cost to you

For any questions about our refund policy, please contact us at [email protected].